Boomerang Rentals Game Rental Review

Review of Boomerang Rentals Game Rental

IF customer service with your games rental is a priority for you, then Boomerang Rentals is definitely worthy of consideration.

Over two years old and getting better by the day, Boomerang Rentals is punching way above its weight and seems to be winning many fans along the way with its strong attention to customer satisfaction, coupled with a clutch of very competitive games rental packages.

Boomerang Rental's site probably won't be winning any design awards, but the site is easy enough to use, bar a few glitches here and there.

We've recently experienced problems with their drop-down menu system, but this is cosmetic and refresh of the site normally sorts it out.

Nonetheless, browsing through games is easy, but we're disappointed to see that game descriptions are spartan in places and do not contain any age restriction details, and while customer reviews are encouraged, very few games contain any user comments. A simple user star rating on each game would go a long way, we feel.

Swift turnaround

Turnaround of Boomerang's games is pleasingly swift, but the availability of in-demand titles could use attention, especially on the popular consoles like X-Box 360.

Having said that, Boomerang Rental's claim that during the first quarter of 2006, 91% of Boomerang Games Rental customers regularly receive games in their top three choices. Two years on, we'd be interested to see whether that figure still holds today.

For occasional gamers, Boomerang Rental's low-end Boomerang Value Package which limits you to two games rentals per month but won't crunch your wallet is perfect, while for those who want their games in a rush, the premium Boomerang Unlimited Priority package ensures that you are always front of the queue for popular titles (users of Boomerang's standard 2-disc package may have to wait).

The ingenuity of this kind of games rental package differentiation should be applauded.

3 game limit free trial

While the Boomerang games rental free trial at first appears to be generously long, at 21 days, the limit of just 3 games during this time is a tad disappointing.

But 3 games should be enough to allow anyone to get a reasonably good taste of what the Boomerang games rental service is like.

Boomerang Game Rental gets two-thumbs up for:
Boomerang Rental's extra long trial period which gives a real taster of the kind of service you can expect - a service, we'd like to point out, that is a head and shoulders above some of Boomerang Rental's competitors.

Free trial details

	Boomerang Rentals offer a free trial of 21 days (3 games). You must cancel before the end of your free trial (eg. On Day 20), as you will be signed up as a full-paying member on Day 21. It's free, so...

Actual User Ratings

Independent Comments

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At a Glance

Our Rating
No. of Titles	2,000 +
Free Trial	21 days (3 games)
DVDs at once Max / month £7.99 Unlimited £9.99 Unlimited £13.99 Unlimited £15.99

	Game Types Available:
	Sony PS3		Sony PS2
	Sony Playstation		Sony PSP
	Xbox 360		Xbox
	Nintendo Wii		Nintendo GameCube
	Nintendo DS		Gameboy Advance

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